Your privacy is important to That Solar Company, LLC. This Privacy Policy explains the data practices followed by That Solar Company, LLC regarding any personal information collected to evaluate your request for a solar panel system, as well as for our public website. It describes the types of information we collect, how we use it internally, and our approach to sharing it with others.
Collection and Use of Personal Information
Personal information collected on our public website refers to any details that can identify you as an individual, such as your first and last name, email address, mailing address, or other contact details; as well as information like your title, date of birth, gender, occupation, industry, or personal interests. This information is collected to provide you with requested products or services.
For customers interested in solar panel system financing options, we gather personal information through our credit evaluation forms and other submissions. This may include identifying details like your name, address, telephone number, date of birth, Social Security Number, bank routing details, and credit information (for example, your outstanding mortgages). We may also obtain data about you from consumer reporting agencies, such as your credit history and financial capacity.
Protecting Personal Information
Personal information provided by customers interested in a solar panel system is accessible only by authorized personnel with a business need. We train our staff to understand and adhere to this privacy policy and use appropriate systems, policies, and procedures to ensure the accuracy of customer data while protecting it from loss, misuse, or alteration.
How We Use Personal Information
Personal information about our current or former customers will only be shared as allowed or required by law. All data collected is securely stored in our records. We use this information to process your solar panel system financing requests, to deliver related products and services, and to comply with legal obligations. To serve you better, we may share your information with service providers or partners who assist us in delivering our services. We do not sell your personal information to unrelated third parties for their own use.
Domain Name and IP Address
We collect the domain names and IP addresses of our visitors for statistical analysis. This helps us gauge usage, improve our site’s content and responsiveness, and customize content for individual visitors. This information is not shared with third parties. We may, however, share aggregated data about visitorsâ traffic patterns with our business partners, distributors, and service providers.
You can visit our website anonymously by using third-party software or services designed for that purpose.
Log Files
We keep a log file of all actions initiated on our website to record and store transactional data. Access to this information is limited to network administrators and our legal counsel, who may review it in cases of disputes, legal requests, website abuse, or violations of our Terms of Use Policy.
Email Address
Please note that email communication is not completely secure against interception. If your email contains sensitive information, we recommend contacting us by mail or phone instead.
We only collect email addresses that are voluntarily provided by visitorsâwhether through emails addressed to our company or its staff, responses on the âcontact usâ page, email marketing signup forms, or during public events.
We use these email addresses for marketing purposes and to inform interested individuals about events, products, and services. They may also be used to register you for an extranet account or to process requests for brochures and other printed materials.
You can opt-out of receiving promotional emails at any time by replying to any unwanted email. Please allow up to 10 business days for unsubscribe requests to be processed. This opt-out does not apply to emails necessary for confirming completed transactions (such as purchases, service requests, or updates to your user profile) or emails that confirm your status as a registered user of our customer extranet.
Other Personal Information
We may use the mailing address or phone number you provide for various That Solar Company, LLC-related communications, such as sending periodic mailings or making phone calls to update you on new products, services, or events. If you prefer not to receive these communications, you can request removal from our contact list by contacting us at operations@thatsolarllc.com.
Personal Information Is Not Released to Outside Parties
Any information you provide on our website is used solely for our purposes. We do not share your personal data with other individuals or companies. However, we may share your name and delivery address with third-party service providers (such as shipping companies or support services) solely for fulfilling specific products or services. In these instances, such third parties do not use your information beyond the delivery process. That Solar Company, LLC may also access your data if needed in a dispute, for legal processes, law enforcement inquiries, or in response to website misuse or violations of our Terms of Use Policy.
Cookies
A cookie is a small piece of data that a website can send to your browser, which may then be stored on your device. You can configure your browser to notify you when you receive a cookie, allowing you to choose whether to accept it. That Solar Company, LLC uses one type of cookie to retain your login information for the duration of your visitâthis cookie does not store personal information and is deleted when you exit the website. We also use another type of cookie that identifies you as you navigate through our site, which helps speed up your access to various pages.
Data Security
We take the security of the data you send us seriously, employing various physical, electronic, and managerial measures to safeguard it. Reasonable precautions are in place to prevent misuse, theft, loss, unauthorized access, disclosure, alteration, or destruction of your personal information. While we work hard to protect your data, we cannot guarantee its absolute security, so we encourage you to take additional steps such as frequently changing your passwords and using secure browsers. There are also products and services available to help enhance your online privacy.
Data Forwarding
Your personal information is stored on servers and computers located in the United States and is managed directly by us. We do not transmit your personal data outside the United States.
Childrenâs Privacy
Our website is not designed for children, and we do not intend to collect personal information from anyone under the age of 13.
Third-Party Sites
From time to time, our website may contain links to external sites. When you click on such a link, you will be directed to a site not operated by That Solar Company, LLC. These third-party sites may have their own privacy policies, which may differ from ours. We do not share your personal data with these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
That Solar Company, LLC (including its subsidiaries and affiliates) is not responsible for, nor does it endorse or approve, the content of any third-party sites linked from this page. We have no control over the content on such sites, which are provided solely for informational purposes and not as a solicitation to buy or sell any products that may be referenced there. Accessing these third-party sites is done at your own risk.
Use of Common Tracking Techniques
We, along with our vendors, use various standard tracking technologies on our websites and mobile applications to collect data about your device. These technologies may include browser cookies, local shared objects (such as Flash cookies), mobile advertising IDs, analytical tools, and similar methods. We use these tools to:
- Recognize our customers and visitors.
- Store your information if you are registered on our site.
- Enhance our website, services, and overall functionality.
- Assist with marketing efforts and display advertising or other content that may interest you. To achieve these objectives, we may track your interactions with our propertiesâwhether on our websites, in our emails, or on other sites we do not control. We may also use your browsing history or current activity on our websites or mobile applications, gathered either directly from you or via our vendors. We share website cookie IDs and mobile device IDs with our advertising partners to serve interest-based ads, perform analytics, and help prevent or investigate fraud.
Controlling Cookies
Your browser settings may allow you to manage or block certain types of cookies. Browser cookies, stored directly in your browser, can typically be deleted or blocked through your browserâs settings. Local shared objects, such as Flash cookies, are stored elsewhere on your device; for more details on how to disable these, please visit adobe.com. Note that blocking cookies may affect certain features of our website, including the ability to honor advertising opt-out preferences.
Ads Served Based on Tracking
We may collaborate with online advertising companies to show you ads relevant to your interests, both on our website and on other websites. These ads may be based on information collected by us or by third parties (for example, when you register on a site). They may also be influenced by your activities on our website or on other websitesâa practice known as âonline behavioral advertising.â Some companies involved in this process may have enough data to identify you. To learn more about online behavioral advertising, please visit the Digital Advertising Alliance website.
Mobile Applications
For our mobile applications, we use advertising partners to serve interest-based ads and share mobile advertising IDs for this purpose. You can opt out of interest-based advertising by selecting the âlimit ad trackingâ option or an equivalent setting on your mobile device.
Future Changes
By using our website, you consent to the collection and use of your information as described in this Privacy Policy and our Terms of Use Policy. That Solar Company, LLC may update this Privacy Policy from time to time. When changes are made, we will post the updated policy on this page so that you are always aware of how we collect, use, and share your information.
Comments and Questions
We welcome any comments or questions about this Privacy Policy. We are committed to protecting your privacy and will make every reasonable effort to keep your information secure. For questions regarding this Privacy Policy, please contact us via email or phone at (417)695-3007.